PORTFOLIO

Real Results, Real Impact

We believe in results over promises. Our portfolio showcases real-world case studies of how we have transformed businesses through FinTech, AI, and e-commerce solutions. Here are a few Success Stories:

FinTech Transformation

Built a secure digital wallet that processed over $10M in transactions within the first six months.

A startup in the financial services sector approached BST Creative to design and launch a secure
digital wallet capable of handling high-volume transactions. We began with a deep dive into
compliance, integrating PCI DSS and KYC/AML requirements from day one. The platform was
built using a scalable microservices architecture with bank-grade encryption and real-time fraud
monitoring.
Within six months of launch, the wallet processed over $10 million in transactions while
maintaining 99.99% uptime. The product’s intuitive UI and seamless onboarding helped the
client acquire over 50,000 users organically. Our ongoing role includes performance
optimization, security audits, and feature expansion to support cross-border transactions and
digital asset integration.

AI-Powered Customer Service

Integrated AI chatbots that reduced customer service wait times by 60% for a leading e-commerce company.

A leading e-commerce brand struggled with high customer service wait times and low customer
satisfaction scores. BST Creative implemented a custom AI chatbot solution, integrated directly
with the company’s CRM and order management systems.
The chatbot was designed to handle common inquiries, order tracking, returns, and
personalized product recommendations, freeing human agents to focus on complex issues.
Leveraging NLP and machine learning, the system continuously improved its accuracy and
efficiency.
Within three months, average wait times were reduced by 60%, first-response resolution rates
increased by 35%, and customer satisfaction scores rose from 72% to 89%. The client also saved
on staffing costs while improving response consistency and brand trust.

E-Commerce Growth

Helped a brand increase their conversion rate by 45% through AI-driven recommendations and improved UX/UI design.

An established fashion retailer sought BST Creative’s expertise to revamp their online shopping
experience. We conducted a full audit of the existing platform, identifying friction points in
navigation, checkout flow, and product discovery.
Our team redesigned the UX/UI with a mobile-first approach, implemented AI-driven product
recommendations, and integrated a one-click checkout option. We also optimized site speed
and SEO to increase discoverability.
The results were transformative — conversion rates rose by 45%, average order value increased
by 22%, and bounce rates dropped by 30%. The brand also reported a stronger customer
retention rate, with repeat purchases increasing by 18% within six months of launch.

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